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Filing your taxes with paper mail can be difficult and it could take weeks for your refund to arrive. IRS e-file is easy, fast and secure. There is no paperwork going to the IRS so tax refunds can be processed in as little as 7 days with direct deposit. As you prepare your taxes online, you can see your tax refund in real time.

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2011 E File

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2011 E File

2011 e file 7. 2011 e file   How To Get Tax Help Table of Contents Outside the U. 2011 e file S. 2011 e file Low Income Taxpayer Clinics Whether it's help with a tax issue, preparing your tax return or a need for a free publication or form, get the help you need the way you want it: online, use a smart phone, call or walk in to an IRS office or volunteer site near you. 2011 e file Free help with your tax return. 2011 e file   You can get free help preparing your return nationwide from IRS-certified volunteers. 2011 e file The Volunteer Income Tax Assistance (VITA) program helps low-to-moderate income, elderly, people with disabilities, and limited English proficient taxpayers. 2011 e file The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. 2011 e file Most VITA and TCE sites offer free electronic filing and all volunteers will let you know about credits and deductions you may be entitled to claim. 2011 e file In addition, some VITA and TCE sites provide taxpayers the opportunity to prepare their own return with help from an IRS-certified volunteer. 2011 e file To find the nearest VITA or TCE site, you can use the VITA Locator Tool on IRS. 2011 e file gov, download the IRS2Go app, or call 1-800-906-9887. 2011 e file   As part of the TCE program, AARP offers the Tax-Aide counseling program. 2011 e file To find the nearest AARP Tax-Aide site, visit AARP's website at www. 2011 e file aarp. 2011 e file org/money/taxaide or call 1-888-227-7669. 2011 e file For more information on these programs, go to IRS. 2011 e file gov and enter “VITA” in the search box. 2011 e file Internet. 2011 e file    IRS. 2011 e file gov and IRS2Go are ready when you are —24 hours a day, 7 days a week. 2011 e file Download the free IRS2Go app from the iTunes app store or from Google Play. 2011 e file Use it to check your refund status, order transcripts of your tax returns or tax account, watch the IRS YouTube channel, get IRS news as soon as it's released to the public, subscribe to filing season updates or daily tax tips, and follow the IRS Twitter news feed, @IRSnews, to get the latest federal tax news, including information about tax law changes and important IRS programs. 2011 e file Check the status of your 2013 refund with the Where's My Refund? application on IRS. 2011 e file gov or download the IRS2Go app and select the Refund Status option. 2011 e file The IRS issues more than 9 out of 10 refunds in less than 21 days. 2011 e file Using these applications, you can start checking on the status of your return within 24 hours after we receive your e-filed return or 4 weeks after you mail a paper return. 2011 e file You will also be given a personalized refund date as soon as the IRS processes your tax return and approves your refund. 2011 e file The IRS updates Where's My Refund? every 24 hours, usually overnight, so you only need to check once a day. 2011 e file Use the Interactive Tax Assistant (ITA) to research your tax questions. 2011 e file No need to wait on the phone or stand in line. 2011 e file The ITA is available 24 hours a day, 7 days a week, and provides you with a variety of tax information related to general filing topics, deductions, credits, and income. 2011 e file When you reach the response screen, you can print the entire interview and the final response for your records. 2011 e file New subject areas are added on a regular basis. 2011 e file  Answers not provided through ITA may be found in Tax Trails, one of the Tax Topics on IRS. 2011 e file gov which contain general individual and business tax information or by searching the IRS Tax Map, which includes an international subject index. 2011 e file You can use the IRS Tax Map, to search publications and instructions by topic or keyword. 2011 e file The IRS Tax Map integrates forms and publications into one research tool and provides single-point access to tax law information by subject. 2011 e file When the user searches the IRS Tax Map, they will be provided with links to related content in existing IRS publications, forms and instructions, questions and answers, and Tax Topics. 2011 e file Coming this filing season, you can immediately view and print for free all 5 types of individual federal tax transcripts (tax returns, tax account, record of account, wage and income statement, and certification of non-filing) using Get Transcript. 2011 e file You can also ask the IRS to mail a return or an account transcript to you. 2011 e file Only the mail option is available by choosing the Tax Records option on the IRS2Go app by selecting Mail Transcript on IRS. 2011 e file gov or by calling 1-800-908-9946. 2011 e file Tax return and tax account transcripts are generally available for the current year and the past three years. 2011 e file Determine if you are eligible for the EITC and estimate the amount of the credit with the Earned Income Tax Credit (EITC) Assistant. 2011 e file Visit Understanding Your IRS Notice or Letter to get answers to questions about a notice or letter you received from the IRS. 2011 e file If you received the First Time Homebuyer Credit, you can use the First Time Homebuyer Credit Account Look-up tool for information on your repayments and account balance. 2011 e file Check the status of your amended return using Where's My Amended Return? Go to IRS. 2011 e file gov and enter Where's My Amended Return? in the search box. 2011 e file You can generally expect your amended return to be processed up to 12 weeks from the date we receive it. 2011 e file It can take up to 3 weeks from the date you mailed it to show up in our system. 2011 e file Make a payment using one of several safe and convenient electronic payment options available on IRS. 2011 e file gov. 2011 e file Select the Payment tab on the front page of IRS. 2011 e file gov for more information. 2011 e file Determine if you are eligible and apply for an online payment agreement, if you owe more tax than you can pay today. 2011 e file Figure your income tax withholding with the IRS Withholding Calculator on IRS. 2011 e file gov. 2011 e file Use it if you've had too much or too little withheld, your personal situation has changed, you're starting a new job or you just want to see if you're having the right amount withheld. 2011 e file Determine if you might be subject to the Alternative Minimum Tax by using the Alternative Minimum Tax Assistant on IRS. 2011 e file gov. 2011 e file Request an Electronic Filing PIN by going to IRS. 2011 e file gov and entering Electronic Filing PIN in the search box. 2011 e file Download forms, instructions and publications, including accessible versions for people with disabilities. 2011 e file Locate the nearest Taxpayer Assistance Center (TAC) using the Office Locator tool on IRS. 2011 e file gov, or choose the Contact Us option on the IRS2Go app and search Local Offices. 2011 e file An employee can answer questions about your tax account or help you set up a payment plan. 2011 e file Before you visit, check the Office Locator on IRS. 2011 e file gov, or Local Offices under Contact Us on IRS2Go to confirm the address, phone number, days and hours of operation, and the services provided. 2011 e file If you have a special need, such as a disability, you can request an appointment. 2011 e file Call the local number listed in the Office Locator, or look in the phone book under United States Government, Internal Revenue Service. 2011 e file Apply for an Employer Identification Number (EIN). 2011 e file Go to IRS. 2011 e file gov and enter Apply for an EIN in the search box. 2011 e file Read the Internal Revenue Code, regulations, or other official guidance. 2011 e file Read Internal Revenue Bulletins. 2011 e file Sign up to receive local and national tax news and more by email. 2011 e file Just click on “subscriptions” above the search box on IRS. 2011 e file gov and choose from a variety of options. 2011 e file Phone. 2011 e file    You can call the IRS, or you can carry it in your pocket with the IRS2Go app on your smart phone or tablet. 2011 e file Download the free IRS2Go app from the iTunes app store or from Google Play. 2011 e file Call to locate the nearest volunteer help site, 1-800-906-9887 or you can use the VITA Locator Tool on IRS. 2011 e file gov, or download the IRS2Go app. 2011 e file Low-to-moderate income, elderly, people with disabilities, and limited English proficient taxpayers can get free help with their tax return from the nationwide Volunteer Income Tax Assistance (VITA) program. 2011 e file The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. 2011 e file Most VITA and TCE sites offer free electronic filing. 2011 e file Some VITA and TCE sites provide IRS-certified volunteers who can help prepare your tax return. 2011 e file Through the TCE program, AARP offers the Tax-Aide counseling program; call 1-888-227-7669 to find the nearest Tax-Aide location. 2011 e file Call the automated Where's My Refund? information hotline to check the status of your 2013 refund 24 hours a day, 7 days a week at 1-800-829-1954. 2011 e file If you e-file, you can start checking on the status of your return within 24 hours after the IRS receives your tax return or 4 weeks after you've mailed a paper return. 2011 e file The IRS issues more than 9 out of 10 refunds in less than 21 days. 2011 e file Where's My Refund? will give you a personalized refund date as soon as the IRS processes your tax return and approves your refund. 2011 e file Before you call this automated hotline, have your 2013 tax return handy so you can enter your social security number, your filing status, and the exact whole dollar amount of your refund. 2011 e file The IRS updates Where's My Refund? every 24 hours, usually overnight, so you only need to check once a day. 2011 e file Note, the above information is for our automated hotline. 2011 e file Our live phone and walk-in assistors can research the status of your refund only if it's been 21 days or more since you filed electronically or more than 6 weeks since you mailed your paper return. 2011 e file Call the Amended Return Hotline, 1-866-464-2050, to check the status of your amended return. 2011 e file You can generally expect your amended return to be processed up to 12 weeks from the date we receive it. 2011 e file It can take up to 3 weeks from the date you mailed it to show up in our system. 2011 e file Call 1-800-TAX-FORM (1-800-829-3676) to order current-year forms, instructions, publications, and prior-year forms and instructions (limited to 5 years). 2011 e file You should receive your order within 10 business days. 2011 e file Call TeleTax, 1-800-829-4477, to listen to pre-recorded messages covering general and business tax information. 2011 e file If, between January and April 15, you still have questions about the Form 1040, 1040A, or 1040EZ (like filing requirements, dependents, credits, Schedule D, pensions and IRAs or self-employment taxes), call 1-800-829-1040. 2011 e file Call using TTY/TDD equipment, 1-800-829-4059 to ask tax questions or order forms and publications. 2011 e file The TTY/TDD telephone number is for people who are deaf, hard of hearing, or have a speech disability. 2011 e file These individuals can also contact the IRS through relay services such as the Federal Relay Service. 2011 e file    Outside the U. 2011 e file S. 2011 e file If you are outside the United States, taxpayer assistance is available by calling the following U. 2011 e file S Embassies or consulates. 2011 e file    Beijing, China (86) (10) 8531-3983 Frankfurt, Germany (49) (69) 7535-3823 London, England (44) (20) 7894-0477 Paris, France (33) (1) 4312-2555   If you cannot contact one of these offices, taxpayer assistance is also available at (267) 941-1000 (not a toll free call). 2011 e file   If you are in a U. 2011 e file S. 2011 e file territory (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and U. 2011 e file S. 2011 e file Virgin Islands) and have a tax question, you can call 1-800-829-1040. 2011 e file Walk-in. 2011 e file   You can find a selection of forms, publications and services — in-person. 2011 e file Products. 2011 e file You can walk in to some post offices, libraries, and IRS offices to pick up certain forms, instructions, and publications. 2011 e file Some IRS offices, libraries, and city and county government offices have a collection of products available to photocopy from reproducible proofs. 2011 e file Services. 2011 e file You can walk in to your local TAC for face-to-face tax help. 2011 e file An employee can answer questions about your tax account or help you set up a payment plan. 2011 e file Before visiting, use the Office Locator tool on IRS. 2011 e file gov, or choose the Contact Us option on the IRS2Go app and search Local Offices for days and hours of operation, and services provided. 2011 e file    Outside the U. 2011 e file S. 2011 e file If you are outside the United States during the filing period (January to mid-June), you can get the necessary federal tax forms and publications from most U. 2011 e file S. 2011 e file Embassies and consulates. 2011 e file   Walk-in taxpayer assistance is available at the following U. 2011 e file S. 2011 e file Embassies or consulates. 2011 e file    Beijing, China (86) (10) 8531-3983 Frankfurt, Germany (49) (69) 7535-3811 London, England (44) (20) 7894-0477 Paris, France (33) (1) 4312-2555   Please contact the office for times when assistance will be available. 2011 e file Mail. 2011 e file   You can send your order for forms, instructions, and publications to the address below. 2011 e file You should receive a response within 10 business days after your request is received. 2011 e file Internal Revenue Service 1201 N. 2011 e file Mitsubishi Motorway Bloomington, IL 61705-6613      Outside the U. 2011 e file S. 2011 e file If you are outside the United States, you can get tax assistance by writing to the address below. 2011 e file  Internal Revenue Service International Accounts Philadelphia, PA 19255-0725 Taxpayer Advocate Service. 2011 e file   The Taxpayer Advocate Service Is Here to Help You. 2011 e file The Taxpayer Advocate Service (TAS) is your voice at the IRS. 2011 e file Our job is to ensure that every taxpayer is treated fairly and that you know and understand your rights. 2011 e file   What can TAS do for you? We can offer you free help with IRS problems that you can't resolve on your own. 2011 e file We know this process can be confusing, but the worst thing you can do is nothing at all! TAS can help if you can't resolve your tax problem and: Your problem is causing financial difficulties for you, your family, or your business. 2011 e file You face (or your business is facing) an immediate threat of adverse action. 2011 e file You've tried repeatedly to contact the IRS but no one has responded, or the IRS hasn't responded by the date promised. 2011 e file   If you qualify for our help, you'll be assigned to one advocate who'll be with you at every turn and will do everything possible to resolve your problem. 2011 e file Here's why we can help: TAS is an independent organization within the IRS. 2011 e file Our advocates know how to work with the IRS. 2011 e file Our services are free and tailored to meet your needs. 2011 e file We have offices in every state, the District of Columbia, and Puerto Rico. 2011 e file   How can you reach us? If you think TAS can help you, call your local advocate, whose number is in your local directory and at Taxpayer Advocate, or call us toll-free at 1-877-777-4778. 2011 e file  How else does TAS help taxpayers?  TAS also works to resolve large-scale, systemic problems that affect many taxpayers. 2011 e file If you know of one of these broad issues, please report it to us through our Systemic Advocacy Management System. 2011 e file Outside the U. 2011 e file S. 2011 e file   If you live outside of the United States, you can call the Taxpayer Advocate at (787) 522-8601 in English or (787) 522-8600 in Spanish. 2011 e file You can contact the Taxpayer Advocate at: Internal Revenue Service Taxpayer Advocate Service City View Plaza, 48 Carr 165, Guaynabo, P. 2011 e file R. 2011 e file 00968-8000 Low Income Taxpayer Clinics Low Income Taxpayer Clinics (LITCs) serve individuals whose income is below a certain level and need to resolve tax problems such as audits, appeals and tax collection disputes. 2011 e file Some clinics can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. 2011 e file Visit Taxpayer Advocate or see IRS Publication 4134, Low Income Taxpayer Clinic List. 2011 e file Prev  Up  Next   Home   More Online Publications
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Understanding your CP231 Notice

Your refund or credit payment was returned to us and we need you to update your current address.

How to get help

Calling the toll free number listed on the top right corner of your notice is the fastest way to get your questions answered.

You can also authorize someone (such as an accountant) to contact the IRS on your behalf using this Power of Attorney and Declaration of Representative (Form 2848).
 


What you need to do

You can either call us or complete and send in the new contact information section at the bottom of the notice we sent you.

If you call us at the toll-free number listed on the notice, please be ready to provide the following information:

  • Employer ID number for the Tax Form you filed
  • Title of the person authorized to sign for the company, corporation, business, etc.)
  • Current address
  • Telephone number
  • Best time for us to call

If you complete and send in the new contact information section please:

  • Have the authorized individual sign the information section and print his/her name and the official title.
  • Print the current address, city, state, Country, and Zip code.
  • Fill in a primary and secondary phone number and the best time for us to call.
  • Use the envelope provided.

We will request that your check or credit payment be reissued. Be sure that our address shows through the envelope window.


Answers to Common Questions

Once I send in my information, how soon will I get my refund or credit payment?
You should receive this within 3 - 4 weeks.


Understanding your notice

Reading your notice
Your notice may look different from the sample because the information contained in your notice is tailored to your situation.

Notice CP231, Page 1

Page Last Reviewed or Updated: 28-Mar-2014

The 2011 E File

2011 e file Part One -   Fuel Taxes and Fuel Tax Credits and Refunds Chapter 1 defines the types of fuel, taxable events, and exemptions or exceptions to the fuel taxes. 2011 e file Chapter 2 provides information on, and definitions of, the nontaxable uses and explains how to make a claim. 2011 e file Table of Contents 1. 2011 e file   Fuel TaxesDefinitions Information Returns Registration RequirementsAdditional information. 2011 e file Gasoline and Aviation GasolineTaxable Events Gasoline Blendstocks Diesel Fuel and KeroseneTaxable Events Dyed Diesel Fuel and Dyed Kerosene Alaska and Feedstocks Back-up Tax Diesel-Water Fuel Emulsion Kerosene for Use in AviationTaxable Events Liability For Tax Surtax on any liquid used in a fractional ownership program aircraft as fuel Certificate for Commercial Aviation and Exempt UsesExempt use. 2011 e file Reseller statement. 2011 e file Other Fuels (Including Alternative Fuels)Taxable Events Compressed Natural Gas (CNG)Taxable Events Fuels Used on Inland WaterwaysFishing vessels. 2011 e file Deep-draft ocean-going vessels. 2011 e file Passenger vessels. 2011 e file Ocean-going barges. 2011 e file State or local governments. 2011 e file Cellulosic or Second Generation Biofuel Not Used as Fuel Biodiesel Sold as But Not Used as Fuel 2. 2011 e file   Fuel Tax Credits and RefundsGasoline and Aviation Gasoline Undyed Diesel Fuel and Undyed Kerosene (Other Than Kerosene Used in Aviation)Sales by Registered Ultimate Vendors Diesel-Water Fuel Emulsion Kerosene for Use in AviationSales by Registered Ultimate Vendors Other Fuels (Including Alternative Fuels) Refunds of Second TaxOptional reporting. 2011 e file Providing information. 2011 e file Definitions of Nontaxable UsesCustom application of fertilizer and pesticide. 2011 e file Fuel used between airfield and farm. 2011 e file Fuel not used for farming. 2011 e file Vehicles not considered highway vehicles. 2011 e file Biodiesel or Renewable Diesel Mixture Credit, Alternative Fuel Credit, and Alternative Fuel Mixture CreditHow to Claim the Credit Filing Claims Claiming A Refund Claiming a Credit on Form 4136 Including the Credit or Refund in Income Prev  Up  Next   Home   More Online Publications