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1090ez 7. 1090ez   How To Get Tax Help Table of Contents Outside the U. 1090ez S. 1090ez Low Income Taxpayer Clinics Whether it's help with a tax issue, preparing your tax return or a need for a free publication or form, get the help you need the way you want it: online, use a smart phone, call or walk in to an IRS office or volunteer site near you. 1090ez Free help with your tax return. 1090ez   You can get free help preparing your return nationwide from IRS-certified volunteers. 1090ez The Volunteer Income Tax Assistance (VITA) program helps low-to-moderate income, elderly, people with disabilities, and limited English proficient taxpayers. 1090ez The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. 1090ez Most VITA and TCE sites offer free electronic filing and all volunteers will let you know about credits and deductions you may be entitled to claim. 1090ez In addition, some VITA and TCE sites provide taxpayers the opportunity to prepare their own return with help from an IRS-certified volunteer. 1090ez To find the nearest VITA or TCE site, you can use the VITA Locator Tool on IRS. 1090ez gov, download the IRS2Go app, or call 1-800-906-9887. 1090ez   As part of the TCE program, AARP offers the Tax-Aide counseling program. 1090ez To find the nearest AARP Tax-Aide site, visit AARP's website at www. 1090ez aarp. 1090ez org/money/taxaide or call 1-888-227-7669. 1090ez For more information on these programs, go to IRS. 1090ez gov and enter “VITA” in the search box. 1090ez Internet. 1090ez    IRS. 1090ez gov and IRS2Go are ready when you are —24 hours a day, 7 days a week. 1090ez Download the free IRS2Go app from the iTunes app store or from Google Play. 1090ez Use it to check your refund status, order transcripts of your tax returns or tax account, watch the IRS YouTube channel, get IRS news as soon as it's released to the public, subscribe to filing season updates or daily tax tips, and follow the IRS Twitter news feed, @IRSnews, to get the latest federal tax news, including information about tax law changes and important IRS programs. 1090ez Check the status of your 2013 refund with the Where's My Refund? application on IRS. 1090ez gov or download the IRS2Go app and select the Refund Status option. 1090ez The IRS issues more than 9 out of 10 refunds in less than 21 days. 1090ez Using these applications, you can start checking on the status of your return within 24 hours after we receive your e-filed return or 4 weeks after you mail a paper return. 1090ez You will also be given a personalized refund date as soon as the IRS processes your tax return and approves your refund. 1090ez The IRS updates Where's My Refund? every 24 hours, usually overnight, so you only need to check once a day. 1090ez Use the Interactive Tax Assistant (ITA) to research your tax questions. 1090ez No need to wait on the phone or stand in line. 1090ez The ITA is available 24 hours a day, 7 days a week, and provides you with a variety of tax information related to general filing topics, deductions, credits, and income. 1090ez When you reach the response screen, you can print the entire interview and the final response for your records. 1090ez New subject areas are added on a regular basis. 1090ez  Answers not provided through ITA may be found in Tax Trails, one of the Tax Topics on IRS. 1090ez gov which contain general individual and business tax information or by searching the IRS Tax Map, which includes an international subject index. 1090ez You can use the IRS Tax Map, to search publications and instructions by topic or keyword. 1090ez The IRS Tax Map integrates forms and publications into one research tool and provides single-point access to tax law information by subject. 1090ez When the user searches the IRS Tax Map, they will be provided with links to related content in existing IRS publications, forms and instructions, questions and answers, and Tax Topics. 1090ez Coming this filing season, you can immediately view and print for free all 5 types of individual federal tax transcripts (tax returns, tax account, record of account, wage and income statement, and certification of non-filing) using Get Transcript. 1090ez You can also ask the IRS to mail a return or an account transcript to you. 1090ez Only the mail option is available by choosing the Tax Records option on the IRS2Go app by selecting Mail Transcript on IRS. 1090ez gov or by calling 1-800-908-9946. 1090ez Tax return and tax account transcripts are generally available for the current year and the past three years. 1090ez Determine if you are eligible for the EITC and estimate the amount of the credit with the Earned Income Tax Credit (EITC) Assistant. 1090ez Visit Understanding Your IRS Notice or Letter to get answers to questions about a notice or letter you received from the IRS. 1090ez If you received the First Time Homebuyer Credit, you can use the First Time Homebuyer Credit Account Look-up tool for information on your repayments and account balance. 1090ez Check the status of your amended return using Where's My Amended Return? Go to IRS. 1090ez gov and enter Where's My Amended Return? in the search box. 1090ez You can generally expect your amended return to be processed up to 12 weeks from the date we receive it. 1090ez It can take up to 3 weeks from the date you mailed it to show up in our system. 1090ez Make a payment using one of several safe and convenient electronic payment options available on IRS. 1090ez gov. 1090ez Select the Payment tab on the front page of IRS. 1090ez gov for more information. 1090ez Determine if you are eligible and apply for an online payment agreement, if you owe more tax than you can pay today. 1090ez Figure your income tax withholding with the IRS Withholding Calculator on IRS. 1090ez gov. 1090ez Use it if you've had too much or too little withheld, your personal situation has changed, you're starting a new job or you just want to see if you're having the right amount withheld. 1090ez Determine if you might be subject to the Alternative Minimum Tax by using the Alternative Minimum Tax Assistant on IRS. 1090ez gov. 1090ez Request an Electronic Filing PIN by going to IRS. 1090ez gov and entering Electronic Filing PIN in the search box. 1090ez Download forms, instructions and publications, including accessible versions for people with disabilities. 1090ez Locate the nearest Taxpayer Assistance Center (TAC) using the Office Locator tool on IRS. 1090ez gov, or choose the Contact Us option on the IRS2Go app and search Local Offices. 1090ez An employee can answer questions about your tax account or help you set up a payment plan. 1090ez Before you visit, check the Office Locator on IRS. 1090ez gov, or Local Offices under Contact Us on IRS2Go to confirm the address, phone number, days and hours of operation, and the services provided. 1090ez If you have a special need, such as a disability, you can request an appointment. 1090ez Call the local number listed in the Office Locator, or look in the phone book under United States Government, Internal Revenue Service. 1090ez Apply for an Employer Identification Number (EIN). 1090ez Go to IRS. 1090ez gov and enter Apply for an EIN in the search box. 1090ez Read the Internal Revenue Code, regulations, or other official guidance. 1090ez Read Internal Revenue Bulletins. 1090ez Sign up to receive local and national tax news and more by email. 1090ez Just click on “subscriptions” above the search box on IRS. 1090ez gov and choose from a variety of options. 1090ez Phone. 1090ez    You can call the IRS, or you can carry it in your pocket with the IRS2Go app on your smart phone or tablet. 1090ez Download the free IRS2Go app from the iTunes app store or from Google Play. 1090ez Call to locate the nearest volunteer help site, 1-800-906-9887 or you can use the VITA Locator Tool on IRS. 1090ez gov, or download the IRS2Go app. 1090ez Low-to-moderate income, elderly, people with disabilities, and limited English proficient taxpayers can get free help with their tax return from the nationwide Volunteer Income Tax Assistance (VITA) program. 1090ez The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. 1090ez Most VITA and TCE sites offer free electronic filing. 1090ez Some VITA and TCE sites provide IRS-certified volunteers who can help prepare your tax return. 1090ez Through the TCE program, AARP offers the Tax-Aide counseling program; call 1-888-227-7669 to find the nearest Tax-Aide location. 1090ez Call the automated Where's My Refund? information hotline to check the status of your 2013 refund 24 hours a day, 7 days a week at 1-800-829-1954. 1090ez If you e-file, you can start checking on the status of your return within 24 hours after the IRS receives your tax return or 4 weeks after you've mailed a paper return. 1090ez The IRS issues more than 9 out of 10 refunds in less than 21 days. 1090ez Where's My Refund? will give you a personalized refund date as soon as the IRS processes your tax return and approves your refund. 1090ez Before you call this automated hotline, have your 2013 tax return handy so you can enter your social security number, your filing status, and the exact whole dollar amount of your refund. 1090ez The IRS updates Where's My Refund? every 24 hours, usually overnight, so you only need to check once a day. 1090ez Note, the above information is for our automated hotline. 1090ez Our live phone and walk-in assistors can research the status of your refund only if it's been 21 days or more since you filed electronically or more than 6 weeks since you mailed your paper return. 1090ez Call the Amended Return Hotline, 1-866-464-2050, to check the status of your amended return. 1090ez You can generally expect your amended return to be processed up to 12 weeks from the date we receive it. 1090ez It can take up to 3 weeks from the date you mailed it to show up in our system. 1090ez Call 1-800-TAX-FORM (1-800-829-3676) to order current-year forms, instructions, publications, and prior-year forms and instructions (limited to 5 years). 1090ez You should receive your order within 10 business days. 1090ez Call TeleTax, 1-800-829-4477, to listen to pre-recorded messages covering general and business tax information. 1090ez If, between January and April 15, you still have questions about the Form 1040, 1040A, or 1040EZ (like filing requirements, dependents, credits, Schedule D, pensions and IRAs or self-employment taxes), call 1-800-829-1040. 1090ez Call using TTY/TDD equipment, 1-800-829-4059 to ask tax questions or order forms and publications. 1090ez The TTY/TDD telephone number is for people who are deaf, hard of hearing, or have a speech disability. 1090ez These individuals can also contact the IRS through relay services such as the Federal Relay Service. 1090ez    Outside the U. 1090ez S. 1090ez If you are outside the United States, taxpayer assistance is available by calling the following U. 1090ez S Embassies or consulates. 1090ez    Beijing, China (86) (10) 8531-3983 Frankfurt, Germany (49) (69) 7535-3823 London, England (44) (20) 7894-0477 Paris, France (33) (1) 4312-2555   If you cannot contact one of these offices, taxpayer assistance is also available at (267) 941-1000 (not a toll free call). 1090ez   If you are in a U. 1090ez S. 1090ez territory (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and U. 1090ez S. 1090ez Virgin Islands) and have a tax question, you can call 1-800-829-1040. 1090ez Walk-in. 1090ez   You can find a selection of forms, publications and services — in-person. 1090ez Products. 1090ez You can walk in to some post offices, libraries, and IRS offices to pick up certain forms, instructions, and publications. 1090ez Some IRS offices, libraries, and city and county government offices have a collection of products available to photocopy from reproducible proofs. 1090ez Services. 1090ez You can walk in to your local TAC for face-to-face tax help. 1090ez An employee can answer questions about your tax account or help you set up a payment plan. 1090ez Before visiting, use the Office Locator tool on IRS. 1090ez gov, or choose the Contact Us option on the IRS2Go app and search Local Offices for days and hours of operation, and services provided. 1090ez    Outside the U. 1090ez S. 1090ez If you are outside the United States during the filing period (January to mid-June), you can get the necessary federal tax forms and publications from most U. 1090ez S. 1090ez Embassies and consulates. 1090ez   Walk-in taxpayer assistance is available at the following U. 1090ez S. 1090ez Embassies or consulates. 1090ez    Beijing, China (86) (10) 8531-3983 Frankfurt, Germany (49) (69) 7535-3811 London, England (44) (20) 7894-0477 Paris, France (33) (1) 4312-2555   Please contact the office for times when assistance will be available. 1090ez Mail. 1090ez   You can send your order for forms, instructions, and publications to the address below. 1090ez You should receive a response within 10 business days after your request is received. 1090ez Internal Revenue Service 1201 N. 1090ez Mitsubishi Motorway Bloomington, IL 61705-6613      Outside the U. 1090ez S. 1090ez If you are outside the United States, you can get tax assistance by writing to the address below. 1090ez  Internal Revenue Service International Accounts Philadelphia, PA 19255-0725 Taxpayer Advocate Service. 1090ez   The Taxpayer Advocate Service Is Here to Help You. 1090ez The Taxpayer Advocate Service (TAS) is your voice at the IRS. 1090ez Our job is to ensure that every taxpayer is treated fairly and that you know and understand your rights. 1090ez   What can TAS do for you? We can offer you free help with IRS problems that you can't resolve on your own. 1090ez We know this process can be confusing, but the worst thing you can do is nothing at all! TAS can help if you can't resolve your tax problem and: Your problem is causing financial difficulties for you, your family, or your business. 1090ez You face (or your business is facing) an immediate threat of adverse action. 1090ez You've tried repeatedly to contact the IRS but no one has responded, or the IRS hasn't responded by the date promised. 1090ez   If you qualify for our help, you'll be assigned to one advocate who'll be with you at every turn and will do everything possible to resolve your problem. 1090ez Here's why we can help: TAS is an independent organization within the IRS. 1090ez Our advocates know how to work with the IRS. 1090ez Our services are free and tailored to meet your needs. 1090ez We have offices in every state, the District of Columbia, and Puerto Rico. 1090ez   How can you reach us? If you think TAS can help you, call your local advocate, whose number is in your local directory and at Taxpayer Advocate, or call us toll-free at 1-877-777-4778. 1090ez  How else does TAS help taxpayers?  TAS also works to resolve large-scale, systemic problems that affect many taxpayers. 1090ez If you know of one of these broad issues, please report it to us through our Systemic Advocacy Management System. 1090ez Outside the U. 1090ez S. 1090ez   If you live outside of the United States, you can call the Taxpayer Advocate at (787) 522-8601 in English or (787) 522-8600 in Spanish. 1090ez You can contact the Taxpayer Advocate at: Internal Revenue Service Taxpayer Advocate Service City View Plaza, 48 Carr 165, Guaynabo, P. 1090ez R. 1090ez 00968-8000 Low Income Taxpayer Clinics Low Income Taxpayer Clinics (LITCs) serve individuals whose income is below a certain level and need to resolve tax problems such as audits, appeals and tax collection disputes. 1090ez Some clinics can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. 1090ez Visit Taxpayer Advocate or see IRS Publication 4134, Low Income Taxpayer Clinic List. 1090ez Prev  Up  Next   Home   More Online Publications